Help Center
Frequently Asked Questions
Ordering, sizing, shipping, care, and supporter info.What is Lime With Us merch?
Lime With Us merch is apparel and accessories built around the brand, the community, and Caribbean-inspired energy: graphic tees, hoodies, hats, supporter pieces, and limited drops.
Where do the products come from?
We use fulfillment and print partners so products can be made as orders come in. Each product page should be checked for fabric, fit, sizing, and supplier-specific details.
Are products ready to ship immediately?
Most items are made after an order is placed. Production time can vary by product before the package ships with tracking when available.
How long does shipping take?
Shipping depends on the item, production partner, and destination. If you need an item by a specific date, contact us before ordering so we can help you check the timing.
How do I choose the right size?
Use the product size guide and compare it with a shirt, hoodie, or set you already own. Some pieces may fit oversized, regular, cropped, or boxy depending on the blank.
Can I return or exchange an item?
Because many items are made to order, returns and exchanges may be limited unless an item arrives damaged, defective, or incorrect. Contact us quickly with photos and your order number.
How should I wash printed apparel?
Wash inside out with cold water and similar colors. Tumble dry low or hang dry when possible. Avoid bleach and avoid ironing directly on printed artwork.
Will there be limited drops?
Yes. Some designs may be limited runs, seasonal drops, test samples, or community-driven releases. The list gets first notice when something new is ready.